Work Experience
Wal-Mart
Frozen Associate
May 2023 - Present
- training new hires
- power euqipment certification
Self Employed Contract Work
Web Designer and Developer
January 2021 - Present
employment application form
- add job application form including form validation
- provide manual test plan
- correct/improve mobile layout of website including form entry
image manipulation plugin
- research open source plugin to meet design requirements
- created sample implementation for developer
git implementation training
- created git implementation manual
- included possible future ci/cd options
- included command line and several gui application options
Shane Knysh Work Experience (Continued)
Eve Devices
Website Product Owner
January 2022 - August 2022
-
Lead the day to day operations of website services including:
- Managing the support relationship with external agencies
- Coordination with internal and external stakeholders for updates and upgrades
- Major code changes as part of a new product launch
- Minor code changes reflecting new FAQ topics, date changes, etc
- Transition of primary PAAS (Shopify) from Standard to Pro level
- Identification and creation of missing standard procedure documentation
- Evaluation of software and services for website services
- Introduced a style guide, design guidelines, and best practices for future updates
- Implemented a SAAS defect tracking service
-
Worked closely with IT to introduce and implement tools and services to prevent downtime including:
- Website monitoring service
- Structured reporting procedures
- Critical outage escalation procedure
Vet Strategy
Pricing Team
January 2022
- remotely connected to Vet office systems and updated product prices
Lunatech
Amazon Delivery Driver
November 2020 - December 2021
Self Employed
Part Time Delivery Driver
June 2018 - Dec 2020
Leduc And District Food Bank
Grant Writer, Research, Resources
6 Month Contract: Dec 2019 - July 2020
-
Collaborated with the director, external vendors, local school boards, and other NGOs to complete the
grant application for the Alberta Government School Lunch pilot program
- Researched grant opportunities and requirements
- Produced template grant applications for repeatable grant applications
- Produced fire escape maps and fire inspection documentation
- Researched and made technology recommendations
PetroSkills/TTG Systems Inc.
User Experience and Interaction Designer
May 2013 - April 2016
- Researched user needs and documented requirements for user stories
- Documented user stories using user flows and wireframes
- Produced functional prototypes from user stories
- Presented designs to stakeholders to drive design and business decisions
- Documented and expanded style guide, design guidelines, and best practices
- Researched technology choices for prototypes
- Facilitated 'Lunch and Learn' sessions to teach various design and development topics
-
Introduced SMACSS,
Atomic Design,
and Material Design and
design checklists to the design and development teams
CGI
Consultant: Internal Vendor Support Lead
September 2011 - May 2013
- Transitioned ISVS (Internal Software Vendor Support) from an exiting vendor to CGI
- Collaborated with the Alberta Health and external vendors to identify new personas and user stories
-
Assisted external vendors in understanding the existing existing personas, user stories, and to access and
understand the conformance environment
- Provided example messages for vendor documentation
- Created tools for external vendors when accessing the conformance environment
- Automated the tests for verifying the status of the conformance environment
- ITIL Certification
Consultant: Business Analyst/Tester
August 2009 - September 2011
- Collaborated with clients and business analysts to identify new user stories
-
Created tools to automate test data creation, test data validation, test coverage reporting, and test
suite progress reporting
- Created or modified test plans, scenarios, test scripts scripts for user stories
- Implemented virtual machines for the testers to run automated test suites
- Created a new documentation for the test team to maximise consistency and reusability
- Facilitated transition and training sessions for tools created at CGI for use by Alberta Health
- Created the test plan for the IAM (Integrated Access Management) project
Consultant: Business Analyst, Team Lead, and Test Lead
September 2008 - August 2009
- Facilitated transition sessions for code, documentation, and knowledge transfer to CGI
-
Lead a review of the existing test plan and test scripts from the exiting vendor and created a plan to
successfully merge the incoming tests into the existing CGI tests
- Created a plan for integrating technology used at the external vendor into the internal teams
- Updated tools transitioned from the vendor for use internally at CGI
Shane Knysh Work Experience (Continued)
Baker Hughes
Senior Software Developer
October 2006 - August 2008
- Designed reports for the PICS field services module
- Built report components for the field services module that could be combined and reused
- Facilitated workshops to define requirements for field modules
- Designed and facilitated onsite training sessions for field workers
-
Delivered a distributed deployment system using terminal services that allowed remote access to field
modules
- Introduced a Knowledge Base for the field services modules
TTG Systems Inc./PetroSkills
Lead Developer - CAT Team
June 2004 - October 2006
- Implemented an Agile(Scrum) process that was later adopted by all teams
- Implemented a monthly release schedule that met every release date for 18 months
- Facilitated quarterly joint design sessions with stakeholders, clients, and the development team
- Facilitated user experience research sessions with CAT users
- Designed business intelligence features reducing CAT administration load by 15%
- Updated CAT architecture improving load and run times for all users
- Introduced eXtreme Programming(XP) processes like pair programing to the team
Senior Software Developer
January 2004 - June 2004
- Facilitated joint application design sessions with clients to define and document features
- Designed and delivered new features for the TRACCESS application
Baseline Technologies
Software Developer
December 2001 - December 2003
- Introduced eXtreme Programming (XP) practices to the development team
- Introduced design tools like UML and user stories to the development process
- Produced a conversion tool to assist conversion of field pipeline data into pipeline risk variables
- Delivered a conversion toolkit to convert point based pipeline data to linear pipeline data
- Designed and implemented a pipeline chainage calculator
- Introduced new iterative development processes
Shane Knysh Work Experience (Continued)
Eftia OSS
Software Developer
1999 - 2001
-
Developed a project tracking tool for the professional services group replacing the excel based system
-
Built a development toolkit to be used internal software development teams for OSS (Operations Support
Services) software
- Delivered the bridge between the legacy Remedy tools and the internal Java sdk using CORBA
- Maintained the development and test servers
- Setup and maintained demo servers and laptops for the sales team
- Built ad hoc data extractions tools from the Human Resources systems for use in downsizing
Acrodex/Enbridge
Software Developer
1997 - 1999
- Repeatedly placed on projects behind schedule or over budget to get the projects back on track
- First contractor to be assigned to the COPS (Critical OPerations Support) team
-
Managed the transition of the EnergyWorks/EnergyWerks application from external vendor into Enbridge COPS
team
-
Worked with the COPS team to manage application support for the EnergyWorks/EnergyWerks application and
the redesigning the client server app into a web application implemented in Java using JSP
-
Introduced OOP (Object Oriented Programming), the RUP (Rational Unified Process), and UML (Unified
Modeling Language) to the Enbridge (IPL) Development team
- Was the youngest mentor in the Acrodex employee mentor program
Education
Computer Systems Technology (Dean's List & Honors Diploma) - Northern Alberta Institute of Technology May
1995 - Oct 1996
Udemy, VueSchool, Others 2014-present
Design, Design Thinking, User Experience, Sketching, HTML/CSS, Javascript (Vue, Vuex, Nuxt, React, Next, Blazor, Angular, Ionic), Python,
Go, Testing, and other topics
ITIL Foundation, Nov 2011
User Experience Workshops - CanUX 2009, Aug 2009
User Experience Workshops - CanUX 2007, Aug 2007
Object Oriented Concepts, Object Oriented Design I and II - Northern Alberta Institute of Technology, June
1998